sterling shave club Contact Us

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Thank you for your interest in contacting Sterling Shave Club.

6 Twmpath Gardens,
Pontypool. NP4 6AU

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Mon to Fri: 9AM to 5PM

Frequently Asked Questions

Before contacting us (bottom of the page) check out the frequently asked questions below. Below is a list of frequently asked questions. Please click on the question you have and the answer will appear below.

We'll offer you a sterling service that will leave your wallet fatter, ensure you always have the finest blades, and result in your partner and/or mother admiring your face (or legs) far more often.

First, you recognise the unrivalled potential this service offers you. You’re a person of action so you commit to the cause. One short form later and you’re greeted into the prestige that is Sterling Shave Club. We collect the funds monthly or two monthly or three monthly, then send you our amazing products. You could even buy them as one off products if you don't fancy a subscription. Your life just became richer and a little less complicated.

They’re spiffing! We're regularly told they beat our members old Mach 3 or Wilkinson Sword. And they should, we’ve scoured the far corners of the Empire in order to bring you truly sterling razors, the very best. Our bespoke Sterling handles have been crafted to be the very finest products. We have quite literally tested countless razors in order to ensure you will be impressed with our range and that they will leave you looking dashing, while saving you time and money in the process. Can't say fairer than that.

Once you have signed up, you will be able to access your account using the email address and password you entered during your initial registration. You can find the log in tab on our homepage, enter your details and away you go! Before you will be able to log in you must click the link of the confirmation email we sent you when you signed up. If you are having trouble signing in just drop us an email at

We aim to get your shaving gear off to you as quickly as possible, so you can look top notch and start saving money. If you pay via PayPal or card we get your blade out the same day or next business day at the very latest. If you opt to use GoCardless, then the banks take up to 5 business days to register your first payment. It’s worth remembering we use Her Majesty’s Royal Mail second class delivery system. This service aims to take 3 business days on top of our dispatch time. You will then receive your subscription around the same date each month, 2 months or 3 months thereafter.

Of course, but we're sure you won't want too! Just log into your member section and from here you can cancel, upgrade, downgrade or add new subscriptions to your account with the touch of a button. You are in total control.

We are here to provide to the fine men and women of Great Britain and Northern Ireland. But if you'd like to purchase blades in bulk from us we're sure we can sort something out for you. Send us an email on our contact us page telling us where you’re from and what you'd like and we'll get back to you pronto.

We are proud to supply the fine men and woman of our Armed Forces wherever they maybe in the World. The cost for us to deliver to BFPO is slightly higher but we firmly believe our service men and woman shouldn't have to foot any extra cost. As such we're pleased to say all Armed Forces personnel pay the same great prices as the rest of us here on civvy street!

Of course squire! Move up or down as you wish. Just log into your account from the home page, go to the 'My Subscription' section and use the links to upgrade, downgrade, less-blades, or more-blades. It’s as simple as that. You can also add additional subscriptions to your account from here or purchase one off items.

We offer PayPal, card and GoCardless payment options. We can also take direct payments for larger bulk orders.

We make no profit on postage costs and in some instances charge less than it costs us. We currently have two tiers: A large letter - £0.66 A small parcel - £2.62 You will only pay one of these amounts for postage, based on the most expensive item you have in your package to be delivered. If you are on the £2.62 tier you can add as many additional items as you like to your membership without paying any additional postage costs.

Of course! The more the merrier. If you're joining us for the first time just add all the subscriptions you desire to your basket prior to check out. If you're already a member simply sign in to your account from our home page, click on ‘Add a new subscription’, make your choice, click ‘Add subscription’ and voila you have added another subscription!

Once the person you are referring has successfully signed up using your referral code and has stayed a member for two payments minimum, we will credit your account with a free month which will be used on your next order. You can track the status of your referrals and find your referral code under the ‘My Referrals’ tab in your member account. You can sign into your account from the homepage. There is NO limit to the amount of referrals you can make, so the more people you refer, the more free months you will get!

Yes you can, you can either sign up for a standard (monthly) sending interval or a two or three monthly sending interval. Many of our products you can also buy as a one off purchase.

We don't currently offer this option on the website however if you'd like to buy in bulk or send a gift subscription drop us an email and we'll certainly sort something out for you!

Good question. We bought some inflatable dartboards, it didn’t end well. Best you work this one out.

Probably until someone at Oxford finds a way to control hair growth, in the meantime it will run until you tell us otherwise – who likes having to re-subscribe to things?

With ‘The Lordship’ you will receive either 10 razor blades and 100ml of the finest traditional shaving cream per month or at the cadence your choose. With ‘The Earl and Countess’ and ‘The Duke’ you will receive either 4 heads per month or as often as you selected on sign up.

Yes of course, you can log into your member section on the website using your email and password you provided when you signed up. Once you are in you'll see a button on the home page which allows you to order a new handle.

Yes, we cannot be held liable for the additional attention you may receive from co-workers, friends, strangers and sports mascots.

Simply log into your account from our home page using your email address and password, then look for the ‘’my details’’ tab once signed in, you can change all your details from here.

Of course! If you don’t see it be sure to check your spam folder.

You’re an intelligent chap, that’s why you’re here, but we all make mistakes. Maybe you mistyped your email address or perhaps it’s hiding in that elusive spam folder. If it doesn’t turn up get in touch with us at

Yes we do! You can try our standard trial for free which includes a free handle, five blade razor, a traditional shaving cream and a SPF 15 post shave balm. All you have to do is cover the postage costs of £2.99 Or you can upgrade and try out extended trial, this has all the same products as the standard trial as well as the addition of a pre face scrub, a bamboo toothbrush and a vial of award winning aftershave. To get the extended trial you need to pay an extra £3.99 but the value of the products you'll be getting is in excess of £12.99! If you want to try our trial just head to the following link -

Not a problem, we'd better get it reset for you. Click on the “forgot password” link below the log in page and follow the directions. Still having problems? Send us an email at and we'll sort it right out.

Return details are added to every package we send to you. If you need to return an item, for whatever reason, then just send it straight back to us with a note and we'll get that sorted for you, no bother.

Send us an email and we will reply as soon as possible. If we don’t have the answer, nobody will.

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